Will my Recipient know I created something for them?
No. You privately designate a Recipient. They receive no Recipient invitation or verification before release and normally learn about the Entrustment only after authorization.
What is a Status Confirmer?
Your Primary Status Confirmer is a trusted person who accepts an invitation, verifies their Email, sets a security credential, and may report what they know about your situation. Their statement is not a legal or medical determination.
Can my Recipient and Status Confirmer be the same person?
Yes. Their pre-release invitation concerns only the Status Confirmer role. It does not reveal that they are also a Recipient or disclose the entrusted content.
What happens if I stop checking in?
After 7 complete days (168 elapsed hours) without a valid “I’m OK” Check-in, a full 72-hour Owner confirmation window begins. If you still have not checked in, Truvemo asks the Primary Status Confirmer. Opening the app or an Email alone is not a Check-in.
What happens if my Status Confirmer does not respond?
If the Status Review Email has been accepted for delivery and that result is recorded, a 30-day (720 elapsed hours) maximum wait starts. If neither you nor the Confirmer responds validly, and the Entrustment remains ready with no recovery, cancellation, or protective hold, the agreed protected delivery process may continue. Reminders do not restart that wait.
Does 30 days mean Truvemo decides I am dead?
No. The timeout is an Owner-authorized delivery rule for prolonged double non-response. It does not establish death, disappearance, incapacity, or any legal or medical status.
What if the Status Confirmer says they cannot confirm?
“Unable to confirm” is a valid response. It ends that review’s timeout path and freezes release; it is not treated as silence or automatically reopened.
What if I return and check in before the Recipient reads the content?
A valid “I’m OK” Check-in before disclosure cancels or revokes pending access. If content was already opened, that event remains in the history and cannot be undone.
How does the Recipient open the Entrustment?
After release authorization, they receive an official availability Email and use the secure Truvemo flow. Each new retrieval session needs a fresh Email one-time code and the exact Owner-defined Retrieval Password. A link alone is not enough.
What is the Retrieval Password?
It is a password you create in advance for each Entrustment and share privately outside Truvemo. We store a secure verifier, not its plaintext. The required Hint is protected and shown only in the secure retrieval flow after Email verification, never in the ordinary availability Email.
What if the Recipient cannot work out the password from the Hint?
The Hint does not replace the exact Retrieval Password. Truvemo cannot recover or bypass the password. The Recipient must obtain it from the Owner through a separate channel; without it, they cannot open the content.
What about an older Entrustment?
It does not automatically adopt the new release rule. The Owner must review its Recipient, set its Retrieval Password and Hint, and acknowledge the new policy before it can become ready.